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Hotel Sentral Riverview Melaka, Malacca

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From17US$ /night
Check-in
05Mar2025Select date
Check-out
06Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

177, Jalan Tun Ali, Rivercruise Station Melaka Tengah, Malacca, Malaysia, 75300

Hotel Sentral Riverview Melaka is situated in the historic city of Malacca, known for its rich cultural heritage. The hotel features an instantly recognizable brick-red building that exemplifies Dutch colonial architecture. Guests enjoy proximity to famous local attractions such as Jonker Walk, the Stadthuys Building, and A'Famosa. Additionally, the hotel offers direct access to the new express rail service connecting to the Kuala Lumpur International Airport.

Location

Situated near the Malacca River, the hotel is easily accessible via multiple transport options. Guests can arrive through Melaka International Airport, roughly an hour away, or via direct airport taxi services from Kuala Lumpur International Airport. Local attractions, including the bustling Jonker Street Night Market, are conveniently located within a few kilometers from the hotel.

Rooms

The hotel provides well-appointed rooms designed for comfort and relaxation. Each room features air conditioning, soundproof walls, and a flat-screen TV with cable channels. Guests can choose from various bedding options, including suites with king-size beds and living areas. Complimentary newspapers are delivered daily to enhance the convenience of guests.

Eat & Drink

Hotel Sentral Riverview Melaka offers diverse dining experiences with a mix of local and international cuisine. The hotel's on-site restaurant serves a variety of dishes, catering to different tastes. Additionally, a cozy coffee house is available for guests seeking light refreshments and local favorites. The hotel includes breakfast for two guests in the room rate.

Leisure & Business

For travelers needing to balance work and leisure, the hotel provides several business services. Complimentary Wi-Fi is available in public areas, and a business center caters to corporate needs. Conference facilities and dry cleaning/laundry services are also available to ensure a seamless experience for all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
23 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Superior Queen Room
Max:
2 persons
23 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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Deluxe Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Malacca4000 ft
Airports
Batu Berendam (MKZ) 5.0 mi
Kuala Lumpur International (KUL) 77.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

177, Jalan Tun Ali, Rivercruise Station Melaka Tengah, Malacca, Malaysia, 75300
Map view
177, Jalan Tun Ali, Rivercruise Station Melaka Tengah, Malacca, Malaysia, 75300
Nearby
Jalan Gajah
Chetti Village
1900 ft
Shopping Area
Mydin Mall Mitc
900 ft
Restaurants
Sukiya Aeon Bandaraya Melaka
3800 ft
Lot G81 Aeon Bandaraya Melaka Shopping Centre No2 Jalan Bukit Taman 1-Lagenda
Kedai Minuman Siang Chiang
4100 ft
59 Jalan Munshi Abdullah

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Strategic location
Near shopping options
Poor service
Limited dining choices
6.6/10
Nice
Rooms
6.7
Location
7.7
Service
6.1
Dining
5.9
Guest reviews
6.6/10
based on 21 reviews
7.3
7.3/10based on 1084 reviews
T.
United Kingdom, May  2024
6.0/10

The hotel is situated in a strategic location near the city center, Aeon Bandaraya, and The Store for grocery shopping. The rooms need better cleaning by housekeeping but offer both air conditioning and a fan. The service was lacking in basic hygiene care, with staff being rude and unprofessional at times. The dining experience had limited options and timing issues. The facilities need improvements.

Rooms
7.0
Rooms need to be properly cleaned up by the housekeeping, but they have both air conditioning and a fan.
Service
5.0
Service was lacking in basic hygiene care and some staff members were rude and unprofessional.
Location
8.0
The location is strategic, near the city center, Aeon Bandaraya, and The Store. It's between Melaka Sentral and Jonker Street.
Dining
5.0
Limited dining options and timing problems with breakfast.
Facilities
6.0
Facilities need more improvements.
Strategic location
Poor service
Ben
United Kingdom, May  2024
5.4/10

I found this hotel to be fairly good, with a strategic location near Malacca town, making it convenient for sightseeing and resting. While the buffet breakfast had limited variations and seemed disorganized, the hotel's rates were reasonable, and the overall experience was satisfactory.

Rooms
7.0
I stayed in a family room for three people which was situated at the very end of the corridor. The room didn't quite match the pictures online, but it was clean and decently comfortable.
Service
5.0
I have to say the service here needs improvement. Some staff members were rude and lacked basic politeness in their interactions. On the bright side, the housekeeping team was very helpful.
Location
6.0
The hotel's location is fairly good, as it is near Malacca town and offers a cost-effective option for tourists to explore the area. However, it could use a more welcoming atmosphere to enhance the overall experience.
Dining
5.0
The dining experience left much to be desired. Despite the reasonable rates, the buffet breakfast lacked variety and the service was subpar. Flies around the food were definitely a turn-off.
Facilities
5.0
While the hotel's facilities were average, there is room for improvement in terms of cleanliness and maintenance. The hand-cut beef tartare was a disappointing dining highlight in an otherwise lackluster experience.
James
United States of America, May  2024
7.2/10

The hotel offers spacious rooms but lacks soundproofing. The service includes helpful staff but can be improved in communication. Its central location provides easy access to attractions but may require navigation through One Way roads. The dining experience is simple yet decent. Facilities are satisfactory.

Rooms
7.0
The rooms were very big but not soundproof. The bathroom was spacious.
Service
7.0
The staff was prompt in helping us but could enhance customer communication.
Location
8.0
The hotel is centrally located, facilitating access to various places.
Dining
6.0
The dining experience was decent, suitable for those not overly picky.
Facilities
8.0
The facilities are up to the mark for a comfortable stay.
Jack
United States of America, May  2024
7.8/10

I had a wonderful stay at this hotel! The rooms were spacious, clean, and very comfortable, offering great value for the price. The service was a bit unprofessional in terms of communication but incredibly helpful and friendly once there. The location was superb, making it easy to access everywhere. The dining experience had its ups and downs but overall was satisfactory. The facilities were good, enhancing my overall experience.

Rooms
8.0
The rooms were spacious, clean, and very comfortable.
Service
7.0
The staff was helpful, nice, and friendly.
Location
9.0
The location was superb, making it easy to access everywhere.
Dining
7.0
The dining experience had its ups and downs but was satisfactory overall.
Facilities
8.0
The facilities were good and added to my overall experience.
Ernest
United States of America, March  2024
7.0/10

I had a pleasant stay at this hotel. The rooms were well-equipped and comfortable, but the lack of a bottle of water was a downside. The service was average but suitable for all types of guests. The location was convenient, although the safety issue was a concern. The dining options were limited but satisfactory. Overall, it was a decent experience with some room for improvement.

Rooms
8.0
The rooms were well equipped with two beds, but it would have been nice to have a bottle of water provided.
Service
6.0
The service was alright, but there were issues with room cleanliness due to 'full occupancy' excuses.
Location
7.0
The hotel's location was very good, near tourist attractions and Melaka Central, but there were safety concerns that need attention.
Dining
7.0
The dining options were limited to fried rice and orange juice, but the continental and local food selection was decent for the price paid.
Facilities
7.0
The facilities were suitable for a comfortable stay, but improvements in service could enhance the overall experience.
Convenient location
Service issues
Maurice
United Kingdom, March  2024
6.8/10

Despite the not-so-clean rooms and some unfriendly encounters, my stay at the hotel was overall pleasant. The spacious rooms with all the necessary amenities were a nice surprise, even though they didn't match the pictures. The location was convenient for exploring the city center and offered free secured parking.

Rooms
7.0
The rooms were quite spacious and had all the required amenities, including a small fridge.
Service
6.0
While some staff members were not so friendly, the room service and housekeeping were satisfactory.
Location
8.0
The location was good and strategic, within walking distance to the city area and with free secured parking.
Dining
7.0
The dining options were good with local menus and reasonable prices, though they could offer more variety.
Facilities
6.0
The facilities were decent, though there was room for improvement.
Convenient Location
Not-so-clean rooms
Carol
United States of America, February  2024
6.4/10

The hotel is conveniently located near the city center and attractions, offering free secured parking. The rooms, though spacious, had a noticeable odor that required additional freshening. The service received a mix of poor hospitality and excellent staff performance. Dining options were decent but could use more variety, with breakfast being a highlight.

Rooms
5.0
The spacious rooms had a lingering odor, prompting the use of air fresheners and perfume. Cleanliness didn't meet the advertised standards.
Service
7.0
The check-in process was unpleasant, but Mr Zol and Ms. Intan from housekeeping stood out for their excellent service. Some staff members lacked hospitality skills while maintenance issues like a leaking sink were noted.
Location
7.0
The hotel's central location near the city and attractions, including Jonker Street, was convenient. However, some noise from outside could be heard, and cleanliness could be improved.
Dining
7.0
The dining experience was satisfactory, with room service and breakfast meeting expectations. Adding more variety to the menu would enhance the dining offerings.
Facilities
6.0
The hotel's facilities were average, with room for improvement in terms of cleanliness and maintenance.
Central Location
Odor Issues
Arthur
United Kingdom, February  2024
7.4/10

The hotel offers spacious rooms with efficient air conditioning but lacks hot water in the bathroom. The service is pleasant and helpful despite being short on manpower. The location is convenient, close to city attractions, but a bit far from the city center. The dining experience is satisfactory with a variety of options. The facilities are well-maintained and adequate for a comfortable stay.

Rooms
7.0
The room was quite spacious but the temperature was too warm due to the air conditioning.
Service
8.0
The staff were pleasant and available to help despite the shortage of manpower.
Location
7.0
The hotel is strategically located near interesting city spots, although a bit far from the city center.
Dining
7.0
The dining options were varied and satisfactory.
Facilities
8.0
The facilities are well-maintained and provide necessary amenities for a comfortable stay.
Robin
United Kingdom, January  2024
7.4/10

I had a good stay at the hotel. The rooms were well-matched with the price I paid and came with a nice breakfast buffet. However, it would be better if the rooms were sprayed with air freshener for a more relaxing experience upon entering. The hotel is awesome, but it's a shame that the windows can't open to allow airflow.

Rooms
8.0
The rooms were good and matched the price I paid. The breakfast buffet was a nice addition.
Service
7.0
The service was friendly and nice overall, but there was an issue with room service entering without asking.
Location
9.0
The location was warm and central, making it convenient to access the city center and eateries. It was near Melaka Sentral, which was a bonus.
Dining
7.0
The dining experience was just nice, but could be improved with more options. The thin crispy fries were a highlight.
Facilities
6.0
The facilities were average. It would benefit from some improvements.
Johnny
United States of America, January  2024
6.0/10

The hotel is conveniently located in the city center, close to popular attractions and with free secured parking. The rooms are spacious but had issues with the air conditioning and a musty smell, possibly indicating they had not been used recently. Some parts of the room showed signs of aging and wear, not matching the pictures online. The service was prompt and helpful in accommodating my late check-in request, although there seemed to be strict rules when dealing with guests.

Rooms
5.0
The rooms were quite old with some cracks and rust, giving off a moldy smell. They were not as expected from the pictures online.
Service
7.0
The service was very helpful in meeting my request for a late check-in and informing me about room availability.
Location
8.0
The location is strategic, allowing easy access to the city area, especially the nearby Jonker Walk, a short 5-minute drive away. However, navigating the one-way roads around the hotel can be challenging.
Dining
5.0
The dining options were limited and not very tasty for the price paid. While the food might be acceptable if not too picky, it didn't offer much variety.
Facilities
6.0
The hotel offers free secured parking behind the property, which is convenient for guests.
Keith
United States of America, December  2023
7.0/10

The hotel offers comfortable rooms and friendly service in a convenient location. While the rooms could be cleaner and cooler during the day, I still had a good night's sleep. The hotel is located halfway between the bus terminal and main tourist attractions.

Rooms
7.0
The rooms need to be cleaner and can be quite warm during the day, but I slept very well.
Service
8.0
The staff was working hard to eliminate the smell and were friendly, especially the housekeeping.
Location
9.0
The hotel is halfway between the bus terminal and main tourist attractions, making it easy to locate and near to the Malacca town.
Dining
5.0
The dining options were plain and not appetizing, but they had traditional local products available.
Facilities
6.0
The hotel offers basic facilities but could improve on the variety of dining options.
Convenient location
Room cleanliness
John
United States of America, December  2023
5.8/10

Upon entering, the hotel appeared clean and fresh after a long day out, but the rooms had a weird and very strange smell. The service was lacking in welcoming guests properly, as I noticed desserts being wiped and put back on the table. Internal communication seemed messy, and the front office was not so friendly. The location is convenient as it is at the center, making it easy to access different areas, but it was not suitable for my meeting. The dining experience was subpar with limited breakfast options. Despite these drawbacks, the hotel's strategic location in the middle of the city has its benefits for shopping and exploring local cuisine.

Rooms
6.0
The rooms had a weird and very strange smell.
Service
5.0
The service lacked proper guest welcoming and the staff seemed unfriendly. Internal communication was messy.
Location
7.0
The location is at the center, making it easier to access anywhere, but not suitable for my meeting.
Dining
5.0
The dining experience was bad with not many choices available.
Facilities
7.0
Steve
United States of America, December  2023
5.0/10

My stay at the hotel had its ups and downs. The location was convenient, close to the city center with easy access to attractions, but the room had a strong cigarette smell and the air conditioning was not working well. The service lacked politeness and experience in handling guest requests, although the coffee house staff were accommodating. The dining experience fell short of expectations in terms of timing, but the facilities were decent.

Rooms
5.0
The room I stayed in had a strong smell of cigarette smoke, and the air conditioning was not functioning properly. The bathroom reminded me of a basic shop lot hotel room.
Service
5.0
The service at the hotel was rude at times and lacked polite communication skills. However, the coffee house staff were more helpful in their approach.
Location
7.0
The hotel's location was prime for reaching the city center easily without traffic issues, although the common areas felt stuffy at times.
Dining
5.0
The dining experience had its flaws, with breakfast ending earlier than expected. However, the food quality was satisfactory overall.
Facilities
6.0
The hotel facilities met basic needs but nothing extraordinary. There were no major complaints in this regard.
Simon
United Kingdom, November  2023
6.2/10

The hotel offered decent value for money, but the room smelled of cigarettes in the bathroom, which was disappointing. The air conditioning was too cold even after adjusting the thermostat, and it didn't work, leaving me uncomfortable during my stay.

Rooms
6.0
The room provided, a junior suite, was alright but had a cigarette smell in the bathroom. The air conditioning was ineffective despite adjustments.
Service
5.0
Although they claimed full occupancy, they were helpful in resolving issues with defective and dirty rooms. They attempted to fix lighting problems, but ultimately, the assistance fell short. They directed me to park my motorcycle in a poorly lit area at the back of the property.
Location
7.0
The location was good with access to nearby attractions, but navigating the one-way roads was a challenge. The hotel's proximity to the bus stop made getting around easy. It was conveniently situated close to Malacca town, Jonker Walk, Klebang Beach, and away from the bustling district.
Dining
6.0
The dining experience was average for the price paid. The breakfast service seemed rushed and cut off before the stipulated time. It may be better to explore dining options outside the hotel for a more satisfying meal.
Facilities
7.0
convenient location
poor room conditions
Willard
United States of America, November  2023
8.0/10

The hotel is quite spacious and comfortable, with friendly staff and a great location near various attractions. The rooms are cozy, affordable, and conveniently located on the 6th floor, although housekeeping activity can be noticeable. The service is generally polite, but there were issues with unexpected charges and late-night maintenance requests. The hotel's location is excellent, being close to popular tourist spots like Jonker Walk and major shopping centers. The dining experience is pleasant with a variety of continental and local dishes at the Coffee House. Overall, the facilities are decent, offering a relaxing ambiance and good value for money.

Rooms
8.0
The rooms are cozy and comfortable, offering good value for money.
Service
7.0
The service is generally polite, but there were some issues with unexpected charges and late-night maintenance requests.
Location
9.0
The location is excellent, near popular tourist attractions and major shopping centers.
Dining
8.0
The dining experience is pleasant, with a wide selection of continental and local dishes.
Facilities
8.0
The facilities offer a relaxing ambiance and good value for money.
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Rooms and Guests2 Guests, 1 Room